Connect Freshservice to Cowork
Manage IT service desk tickets, assets, and change management workflows.
What Cowork can do with Freshservice
✓Create and manage service tickets
✓Track IT asset inventory
✓Handle change requests and approvals
✓View SLA compliance and reporting
How to connect
1
Open Cowork settings
Navigate to Settings → Connectors in Claude Desktop or claude.ai.
2
Find Freshservice
Search for Freshservice in the directory or browse Productivity connectors.
3
Authorize access
Review the requested permissions and approve the connection.
4
Start using it
Ask Claude to work with your Freshservice data in any conversation.
Default permissions
- • Read ticket data
- • View asset inventory
- • Write access for ticket management