Connect Intercom to Cowork

Access customer conversations, contacts, and support insights from Cowork.

What Cowork can do with Intercom

  • Search and read customer conversations
  • Look up contact and company details
  • Analyze support trends and patterns
  • View conversation history and context
  • Get insights from customer interactions

How to connect

1

Open Cowork settings

Click the connector icon in the Cowork sidebar.

2

Select Intercom

Find Intercom in the connector list and click Connect.

3

Authorize access

Sign in to Intercom and authorize workspace access.

4

Start using it

Ask Cowork to help you work with Intercom.

Default permissions

  • Read conversations and contact data
  • Search across your Intercom workspace
  • View customer interaction history
  • All actions logged in the Cowork activity log