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Connect Zendesk to Cowork
Manage support tickets, knowledge base articles, and customer interactions from Cowork.
What Cowork can do with Zendesk
- Search and update support tickets
- Browse and edit knowledge base articles
- View customer profiles and interaction history
- Automate ticket triage and response drafting
How to connect
- Open Claude Settings → Connectors
- Find Zendesk in the directory
- Authorize via Zendesk OAuth and enter your subdomain
- Start using Zendesk commands in any Cowork conversation
Default permissions
- Read access to tickets, users, and knowledge base
- Write access to tickets and articles you have permission to edit
- No access to admin or billing settings